Define system ownership
Agree which system maintains items, variants, prices, customers and available stock. Map store locations and identifiers so identical products are not created twice across channels.
Link retail operations with finance, stock and purchasing. Map store and online systems, transaction flows and reconciliation requirements.
Plan your solution
Retail needs a reliable connection between sales channels, stock and accounting. Digital Cloud can assess how Business Central should exchange data with your point-of-sale system, online store and any selected retail extensions, with clear responsibility for every transaction type.
Business Central is an ERP application for connected financial and business operations. A project reviews accounting, purchasing, inventory and order processes, then identifies required integrations or extensions. Local requirements and business rules must be validated before migration and user acceptance. ERP connects financial and operational records so business events can flow through a consistent process. Implementation requires attention to master data, approvals, reconciliation and the effects of change on daily work.
Agree which system maintains items, variants, prices, customers and available stock. Map store locations and identifiers so identical products are not created twice across channels.
A Shopify connection, a point-of-sale integration and a retail extension serve different purposes. Specify supported directions, schedules, refunds, discounts and error handling rather than assuming every connector covers every retail workflow.
Test sales, returns, stock adjustments and payment settlements. Assign an owner for failed synchronisations and agree how differences between channel totals and ledger entries will be investigated.
An online order reduces available stock, creates the agreed ERP transaction and is later partially refunded. The test checks quantities, taxes and settlement differences across the connected systems.
The final deliverables, licensing and responsibilities are agreed for your environment before implementation.
Document finance, stock, purchasing and order requirements. Confirm local invoicing needs, integrations and extension compatibility. Rehearse migration, role-based tests and launch responsibilities.
We begin with a conversation about the task, the people involved and the systems already in place. Together we identify what a useful result would look like and which dependencies need attention first. The agreed proposal sets the delivery boundaries, responsibilities and acceptance criteria.
| Project phase | What happens |
|---|---|
| 01Define the design | Translate the requirements into a practical design. Confirm product choices, interfaces, permissions and the responsibilities needed to operate the solution. |
| 02Deliver in stages | Configure or implement the agreed scope, test representative workflows and resolve material issues. Plan user communication and any controlled transition from existing systems. |
| 03Prepare for ongoing operation | Confirm acceptance, document the relevant configuration and prepare the people responsible for daily use. Define maintenance and support arrangements before handover. |
A store’s point-of-sale and specialist retail requirements may need separate products or extensions. Product selection, country-specific requirements, connector compatibility and licensing are evaluated explicitly.
The starting environment, integrations, user groups and agreed outputs determine the effort. We confirm scope and commercial terms before work begins. Software licenses, infrastructure consumption and ongoing support may be separate items.
The proposal identifies the deliverables: these may include findings, a prioritized roadmap, a tested configuration, a prototype, documentation or training. We agree what is included and how completion will be assessed.
We review the actual applications, data sources and access requirements before recommending an integration. Dependencies and compatibility limits are recorded so the delivery plan reflects your environment.
You can use the findings to guide your own team or discuss a follow-on phase. Any maintenance, monitoring or support includes separately agreed service hours, responsibilities and response targets.