Match tasks to tools
Compare Microsoft 365 assistance, Copilot Studio knowledge agents and custom Azure AI scenarios. Distinguish document extraction, predictive analysis and generative answers; each needs different data and evaluation methods.
Identify realistic AI opportunities across your business. Compare expected value, data readiness and risks before choosing a pilot.
Plan your solution
Microsoft AI Discovery turns interest in AI into a justified experiment. Digital Cloud brings business and technical participants together to compare opportunities using tasks, available information and process constraints. The selected pilot receives a clear purpose and owner.
Business AI should begin with a bounded task and a way to judge the output. Good results depend on suitable information, defined access and clear handling of uncertainty or mistakes.
Compare Microsoft 365 assistance, Copilot Studio knowledge agents and custom Azure AI scenarios. Distinguish document extraction, predictive analysis and generative answers; each needs different data and evaluation methods.
Map source access, data sensitivity, integration needs and human review. Ask what an incorrect answer or failed action would mean, and whether a simpler process change could solve the same problem.
Select a manageable use case, representative examples and acceptance criteria. Agree who evaluates output, which costs will be observed and what evidence supports continuing, changing direction or stopping.
A service organization compares email drafting, document intake and internal knowledge search, then chooses the scenario with available evidence and a practical review process.
The final deliverables, licensing and responsibilities are agreed for your environment before implementation.
Identify permitted sources, sensitive data, expected outputs and human review points. Evaluate quality, costs and failure cases before allowing broader access or connected actions.
We begin with a conversation about the task, the people involved and the systems already in place. Together we identify what a useful result would look like and which dependencies need attention first. The agreed proposal sets the delivery boundaries, responsibilities and acceptance criteria.
| Project phase | What happens |
|---|---|
| 01Prepare | Involve the relevant process owners and prepare a representative example. Agree on the questions to answer, the preparation needed and the information that can be used safely. |
| 02Review | Work through the agreed scenario with the team. Capture decisions, open questions and the technical or organizational changes needed to move forward. |
| 03Validate | Review the outputs together and assign next actions. A workshop or prototype informs the next decision; production implementation and continuing support are scoped separately. |
No. Product selection follows the task and constraints. The workshop can also identify cases that need data preparation before an AI pilot makes sense.
The starting environment, integrations, user groups and agreed outputs determine the effort. We confirm scope and commercial terms before work begins. Software licenses, infrastructure consumption and ongoing support may be separate items.
The proposal identifies the deliverables: these may include findings, a prioritized roadmap, a tested configuration, a prototype, documentation or training. We agree what is included and how completion will be assessed.
We review the actual applications, data sources and access requirements before recommending an integration. Dependencies and compatibility limits are recorded so the delivery plan reflects your environment.
You can use the findings to guide your own team or discuss a follow-on phase. Any maintenance, monitoring or support includes separately agreed service hours, responsibilities and response targets.